Public profile fields, public chat, selected badges and leaderboard results are visible according to the feature and your profile choices. Gameplay feeds may publish PSN names and event details, including approximate coordinates, to configured community Discord channels.
Authorised staff may access information needed for support, moderation, server operation or security. Routine private direct messages are available only to their participants through the normal Hub interface; a participant may submit relevant messages as evidence.
We use Vercel for the web application, Neon for PostgreSQL, Railway for background workers, Discord for identity and community automation, Nitrado for game servers, and KLIPY for GIFs and emoji. Supporter payments are handled by the payment provider shown at checkout: Stripe or PayPal.
These providers handle information under their own terms and data-protection arrangements; contact us for details of processing locations and applicable international-transfer safeguards.
The payment provider receives the payment and payer information you provide to it under its own privacy notice. The Hub uses verified payment records to apply benefits, reconcile refunds and investigate disputed or interrupted purchases.
We may disclose information where required by law or reasonably necessary to protect people, investigate fraud/abuse or respond to a security incident. Private cases, account-security records and staff-only attribution confidence are not published.